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OpenAI’s ChatGPT suffered a significant global outage on June 10, 2025, leaving millions of users unable to access the popular AI chatbot. Starting around 2:45 AM ET, users across the US, UK, India, and beyond reported errors like “too many concurrent requests” and “error in message stream,” disrupting workflows and sparking frustration. The outage, affecting both free and paid users, also impacted OpenAI’s API and Sora video generation tool. OpenAI has identified the root cause and is working on a fix, but no clear timeline for full recovery has been provided.

Widespread Disruption Hits ChatGPT Users

The outage began early on June 10, 2025, with reports first appearing on DownDetector around 2:45 AM ET (7:45 AM BST, 12:15 PM IST). By mid-morning, over 1,900 user complaints were logged in the US, with 1,450 in the UK and 800 in India, according to DownDetector. Users encountered error messages such as “too many concurrent requests,” “error in message stream,” and “hmm…something seems to have gone wrong” when trying to use ChatGPT’s web and mobile platforms.Social media platforms like X buzzed with user frustration. One user, Richard Pathray, tweeted, “When @ChatGPT is so overworked it can’t even finish your message… Self-awareness level:🤖💀,” highlighting the chatbot’s struggle to respond during the outage.

#ChatGPTdown #ChatGPT
ChatGPT Users when ChatGPT is down:- pic.twitter.com/Fwk3RxMSbp

— Pintu (@Pintuu0) June 10, 2025

Impact on OpenAI Services

The outage wasn’t limited to ChatGPT. OpenAI’s Sora, a text-to-video generation tool, and multiple API components also faced issues. OpenAI’s status page reported “elevated error rates and latency” across 14 API components, 21 ChatGPT components, and 4 Sora components. Some users, like Labi from Norway, noted that Sora was “not loading at all,” while others experienced sluggish responses or complete unresponsiveness.Interestingly, not all users were affected equally. Some reported intermittent functionality, with models like GPT-4o-mini working sporadically, while others, including the o3 model, were heavily impacted. A reader named Fred emailed Tom’s Guide, suggesting that switching to the o3 memory model offered a temporary workaround, though results varied.

OpenAI’s Response and Ongoing Efforts

OpenAI acknowledged the issue on its status page at around 2:36 AM ET, stating, “Some users are experiencing elevated error rates and latency across the listed services.” By 9:43 AM ET, the company updated its status, confirming it had “identified the root cause” and was “working on implementing a mitigation.” Srinivas Narayanan, an OpenAI representative, echoed this via X, apologizing for the disruption and assuring users that a fix was in progress.Despite these efforts, no specific cause—such as server overload, software bugs, or external factors like DDoS attacks—was disclosed. The outage, lasting over seven hours for some users, highlighted ChatGPT’s critical role in daily tasks, from coding to creative writing.

User Frustration and Reliance on AI

The outage underscored how deeply integrated ChatGPT has become in users’ lives. Students, professionals, and hobbyists shared stories of disrupted workflows. Megan, a student, emailed TechRadar, saying, “My friends and I have been struggling to use ChatGPT this morning. We also have exams coming up, so it’s a bit of a nightmare!” Similarly, Brigitte from the Netherlands lamented her inability to progress her novel, as she relied on ChatGPT to verify the medical accuracy of her writing.Gwen, a self-proclaimed “power user” from Philadelphia, described her “cognitive bond” with ChatGPT, noting issues with “message latency” that disrupted her daily 10–16-hour usage. These accounts reflect the chatbot’s 400 million weekly active users and 10 million paying subscribers, as reported by OpenAI in February 2025.

Corporate Employees when ChatGPT is down#ChatGPT pic.twitter.com/hZicTquL9Q

— CrackRBIHub | Abhishek (@CrackRBIHub) June 10, 2025

Comparing ChatGPT Models During the Outage

Different ChatGPT models experienced varying levels of disruption. Below is a summary of their performance based on user reports:

Model	Use Case	Outage Impact
GPT-4o	Everyday tasks (text, images, voice)	High; frequent “too many concurrent requests” errors
GPT-4.5	Sensitive communication	Moderate; some functionality retained
o1/o3	Complex analysis	Severe; limited responses, possible workaround with o3 memory model
4o-mini	Quick technical help	Low; sporadic functionality reported

History of ChatGPT Outages

This isn’t the first time ChatGPT has faced significant downtime. A similar outage occurred in June 2024, exactly one year prior, raising questions about recurring capacity challenges. Previous disruptions in December 2024 and January 2025 were linked to issues like “bad gateway errors” and problems with upstream providers, such as Microsoft’s data centers. The repeated outages have sparked speculation about server overload due to high demand, especially following the rollout of new features like Sora.Sam Altman, OpenAI’s CEO, has previously commented on capacity issues, noting in March 2025 that “our GPUs are melting” due to demand for new features. While no such statement was made for this outage, the pattern suggests ongoing scaling challenges for OpenAI.

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Alternatives During the Outage

With ChatGPT down, users turned to alternative AI chatbots. A reader named Jack recommended Gemini, Claude, GitHub Copilot, DeepSeek, and Perplexity, noting that these platforms, independent of OpenAI’s API, remained operational. However, Perplexity reported some slowness, likely due to its partial reliance on OpenAI models.Users seeking immediate solutions were advised to check OpenAI’s status page, clear browser caches, switch devices, or simplify prompts to reduce server load. For persistent issues, OpenAI’s help center (help.openai.com) offers support options.

What’s Next for ChatGPT?

As OpenAI works to restore full functionality, users in regions like Malaysia, Australia, Egypt, and Seattle reported partial recovery by 7:36 AM ET, with improved response times. However, others, like Kenneth in Chicago, continued to face issues, with only 1 in 10 messages receiving a response. The outage’s global reach and prolonged duration have fueled discussions about AI reliability and the risks of over-dependence on a single platform.For now, OpenAI’s mitigation efforts are ongoing, and users are encouraged to monitor status.openai.com for updates. As AI continues to integrate into daily life, this outage serves as a reminder to diversify tools and maintain offline alternatives for critical tasks.

Share Your Experience

Have you been affected by the ChatGPT outage? What workarounds have you tried, and how has this impacted your day? Share your thoughts in the comments below, and stay tuned to our blog for the latest tech updates!Sources: OpenAI Status Page, DownDetector, TechRadar, Tom’s Guide, Newsweek